Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: September 1, 2025
Information We Collect
Personal Information
When you create an account with Laravel Cloud, we collect information such as your name, email address, and billing information. We may also collect information you provide when contacting our support team.
Usage Information
We automatically collect information about how you use our services, including your application deployments, resource usage, and interactions with our platform. This helps us improve our services and provide better support.
Technical Information
We collect technical information such as your IP address, browser type, device information, and operating system to ensure our services work properly and to enhance security.
How We Use Your Information
- To provide and maintain our services
- To process payments and manage your account
- To communicate with you about your account and our services
- To improve our services and develop new features
- To ensure the security and integrity of our platform
- To comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers to help us operate our platform, process payments, and provide customer support. These providers are contractually bound to protect your information.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new entity, subject to the same privacy protections.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure data transmission, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct or update inaccurate information
- Deletion: Request that we delete your personal information
- Portability: Request a portable copy of your data
- Objection: Object to certain processing of your information
- Restriction: Request that we limit how we use your information
Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our services.
International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
- Email: support@nylo.dev